Direct Private Offer
3 min
A direct private offer is a negotiated deal between you (the publisher) and an end customer, with pricing, terms and conditions set for that customer alone. Unlike a private plan, it's a separate object from your offer: you send it to the customer's billing account, they accept it, and then they purchase.
It's the right tool when the deal is more than just a discount.
🟣 Key characteristics
- Targeted to a customer's billing account, not tenant ID.
- Supports negotiated pricing, discounts, custom contract terms and expiration dates.
- Option to attach an MSA, agreement, or your own terms and conditions.
- Supports up to 10 years of subscription length.
- Supports flexible billing.
- Customers can leverage MACC (Microsoft Azure Consumption Commitment).
- Can include multiple plans or products in one deal - up to 10.
- The customer must accept the offer before purchasing, and acceptance and purchase can be done by two different people.
- Available to purchase within roughly 15 minutes of being sent.
- Better aligned with enterprise procurement processes than a private plan.
- Not supported for CSP-managed customer subscriptions.
🟣 When to use one
Choose a direct private offer when the deal has terms attached, spans several plans, or needs a defined start and end date. For a simple hidden price on a single plan, a Private Plan is quicker to set up and simpler for the customer.
A pending private offer can be withdrawn but not edited. If something's wrong, withdraw it and create a new one.
🟣 In this section
- How to create a Private Offer? - step-by-step setup
- How to Find a Billing ID? - the ID you need before you can send an offer
- How to accept a Private Offer? - Customer walkthrough - send this one to your customer
- Where to find your Private Offers? - locating and tracking the offers you've sent