Troubleshooting

deal registration error if you are trying to set up the deal registration tab on wetransact portal and receive the error below read more> https //docs wetransact io/deal registration error raising a support ticket because my legal profile was not validated raising a support ticket for an unvalidated legal profile allows you to get assistance from microsoft in resolving verification issues so your account can meet compliance requirements and proceed with publishing offers read more> have an issue with marketplace leads having an issue with marketplace leads means you’re experiencing problems receiving, accessing, or managing customer lead information from your marketplace offers, which may require troubleshooting or support to resolve read more> i have added wetransact but support/bot can't login error message "access is blocked by the organization" it appears there are policies or restrictions in place that are preventing the required action from being completed these may exist in one of three areas outlined below let us guide you through identifying and resolving the issue read more> retrieving the id managed application retrieving the managed application id allows you to identify and reference the specific deployment of your solution in azure for management, support, or integration purposes read more> https //docs wetransact io/retrieving the id managed application guide your customer when they have not completed the order it's easy for a customer to miss a step often it's always the same once they put the order in, they forget to click on "configure account now" which means the order stays incomplete read more> fixing mismatched redirect uri a “mismatched redirect uri” error happens when the redirect uri configured in your app doesn’t exactly match the one registered in entra id (azure ad) update the app’s redirect uris to the exact uri used by your app (scheme, domain, path, and trailing slash) to resolve it read more> fixing legal profile issues please be very careful to instructions the microsoft team that validates legal profiles is very picky and will need to have documentation that exactly match the information from your profile read more> https //docs wetransact io/fixing legal profile issues find your global admin to add an external user on partner center finding your global admin ensures you can request the necessary permissions to add an external user in partner center, enabling them to collaborate on managing offers, customers, and programs read more> find who is the admin on azure finding who is the admin on azure helps you identify the users with the highest permissions, allowing them to manage resources, subscriptions, and access controls across your azure environment read more> configuring cross tenant access for wetransact in microsoft entra configuring cross tenant access for wetransact in microsoft entra allows secure collaboration between your organization’s tenant and wetransact, enabling the integration to access necessary resources while maintaining control over permissions and security read more> https //docs wetransact io/configuring cross tenant access for wetransact in microsoft entra