Troubleshooting
Raising a support Ticket because my Legal Profile was not validated
13 min
raising a support ticket for an unvalidated legal profile allows you to get assistance from microsoft in resolving verification issues so your account can meet compliance requirements and proceed with publishing offers please follow the steps below 1\ click on settings step 1 screenshot 2\ click on ai assistant and support step 2 screenshot 3\ select "account settings workspace">"verification status" step 3 screenshot 4\ write "my legal profile wasn't validated despite providing the documentation i'm keen to complement and share whatever is needed by email" step 4 screenshot 5\ send the prompt step 5 screenshot 6\ now click on contact support step 6 screenshot 7\ click on all account settings workspace step 7 screenshot 8\ click on dropdown trigger step 8 screenshot 9\ click on account verification > employment verificationโฆ step 9 screenshot 10\ click on review solutions step 10 screenshot 11\ click on highlight step 11 screenshot 12\ click on yes step 12 screenshot 13\ click on yes step 13 screenshot 14\ click on no step 14 screenshot 15\ provide additional details such as the below step 15 screenshot 16\ provide a screenshot of your account verification feedbacks (the same you shared on the community) and click on next step 16 screenshot 17\ fill your contact details and submit step 17 screenshot