How to Create a Microsoft Support Ticket Without a Partner Center Account
🟣 Overview
If you do not have a Partner Center account, you can still raise a support ticket directly with Microsoft using the link below:
🔗 Microsoft Support: https://partner.microsoft.com/en-us/support?stage=1
🟣 Step 1 – Go to Microsoft Support
Visit the link above. You will land on the Microsoft Partner Support page. Scroll down to the "Tell us about your issue" section.
🟣 Step 2 – Enter your Problem Summary
In the "Problem summary" field, type a short description of your issue in a few words (max 255 characters).
Example: "Stuck in Partner Center configuration page loop"
🟣 Step 3 – Select a Category
Click on the Category dropdown and select the option that best matches your issue.
Example: Select "Account Settings" for login or configuration issues.
🟣 Step 4 – Select a Problem Type
In the "Problem type" field, click on "Browse topics" to find the most relevant problem type.
Example:
- Topic: User and role management
- Subtopic: Unable to login to Partner Center
🟣 Step 5 – Click "Review Solutions"
Once the problem type is selected, click "Review solutions >". Microsoft will show recommended resources and steps.
🟣 Step 6 – Click "Provide Issue Details"
If none of the recommended solutions resolve your issue, scroll down and click "Provide issue details" to proceed with raising a formal support ticket with Microsoft.
🟣 Step 7– Fill in the Request Info
On the "Create a support request" page, fill in the following:
🟣 Step 8 – Set Contact Preferences & Submit
- Click "Submit" to raise the ticket ✅
💬 Need Help?
Contact: [email protected]