Troubleshooting
Fixing Legal Profile Issues
6 min
please be very careful to instructions the microsoft team that validates legal profiles is very picky and will need to have documentation that exactly match the information from your profile else it can induce a lot fo back and forths 1\ click on settings step 1 screenshot 2\ click on account settings step 2 screenshot 3\ click on legal info step 3 screenshot 4\ here all the partner | developer have to be green the reseller part is optional and may not apply to you here we see we need to fix developer profile step 4 screenshot 5\ here we can see this is stuck at business verification we need to click on the fix now button step 5 screenshot 6\ you can click on select an option to see the documentation that needs to be uploaded step 6 screenshot 7\ select the documentation you can upload step 7 screenshot 8\ click on submit the sla are about 3 business days step 8 screenshot