Selling & Offer Management
How to Fix a Suspended Subscription?
4 min
fixing a suspended subscription involves addressing the issue that caused the suspensionâsuch as updating payment details or resolving policy violationsâso the subscription can be reactivated and services restored please follow the steps below \# log into your azure environment https //azuremarketplace microsoft com/en us/marketplace/apps?search=wetransact\&page=1 1\ go to cost management + billing / click in âpay nowâ step 1 screenshot 2\ if you require an invoice, find the item and select invoice id to visualize and download your invoice 3\ if you donât find it, go to the subscriptions, check one by one to determine which one missing the payment you should see a message like the one highlighted in red when you see this, click on âpay nowâ step 3 screenshot 4\ select payment method and proceed if unsuccessful again, please check your bank limits in case you need to raise them note if you donât pay microsoft during the grace period they defined for your account, you risk a total service disruption of all your microsoft products from office to azure to anything you have please prioritize this action step 4 screenshot