Unable to enrol in the commercial Marketplace "Something went wrong. Please try again; if this problem persists, please contact Microsoft support."

if you are trying to enrol in the microsoft commercial marketplace and encounter an error message such as something went wrong please try again if this problem persists, please contact microsoft support correlation id 6908785e e3bf 402f 9b79 e32bdab2f1f4 step 1 open a microsoft support ticket before trying any other steps, we recommend opening a support ticket with microsoft they can confirm whether the issue is related to your partner center configuration or account permissions step 2 try this workaround if you want to attempt a quick fix while waiting for support, follow the steps below go to partner center navigate to account settings → legal info look for the person listed as the primary contact this person often has special access to partner center, as they were the one who originally created the account contact this person and ask if they can complete the commercial marketplace enrollment on your behalf step 3 check the identifiers section with this person's account go to the identifiers section in partner center look for an existing publisher id if a publisher is already listed, this means your organization is already enrolled in the commercial marketplace step 4 request user access if enrollment already exists ask the main contact to invite you as a user in user management once invited, you will regain access and be able to manage your marketplace settings following these steps should resolve the issue and restore your access to the commercial marketplace wetransact support team wetransact support team