Create an IP-cosell support ticket (ACR)

prerequisites tpid number this number is microsoft internal number and only your pdm or ae in microsoft will be able to give it to you partner id go to settings in partner center => identifiers => partner id tenant id go to settings in partner center => tenants make sure you have the right view permisions in settings => user management take a screenshot of your azure consumption not showing in partner center => insights => azure usage download a couple of invoices proving your consumption is above 0 we start go to https //partner microsoft com/en us/dashboard/home click on the stars icon next to the settings icon send a message in the bot chat, and click "contact support" select workspace referrals problem type azure ip co sell eligibility requirements click on review solutions click on " create a support request " add problem summary and description using these templates problem summary {name of the company} is unable to view azure consumption in the microsoft partner center, where the usage appears as 0 despite confirmed revenue generation this issue typically occurs when the tpid and the partner id are not correctly mapped within microsoft systems hence the ip cosell eligibility does not get approved we request escalation to ensure the correct mapping between the organisation id / tpid and partner id please find the information that needs to be linked tpid (needs to be provided by pdm or ae from microsoft) partner id (identifiers) tenant id (tenants) please find a similar support case which was resolved which will help you find the right path to perform this connection 2506130040009522 description please escalate this issue to have the correct tpid ↔ partner id mapping applied, enabling ip co sell approval and visibility of azure consumption in partner center similar case for your reference and find the right path of escalation, this ticket was solved 2506130040009522 fill the rest of the information and attach the screenshot of the azure consumption not showing azure invoices proving you have consumption click on next and fill the rest of the contact information please escalate this issue with your ae or pdm at microsoft