--- title: How to Delete and Re-add support and bot? slug: how-to-delete-and-re-add-support-and-bot icon: {"faIcon":"fa-brands fa-wordpress"} docTags: createdAt: 2026-02-11T10:44:55.949Z --- Sign in to the and follow the steps below to re-add Wetransact access. *** ### 🟣 Click on Settings ![Step 1 screenshot](https://images.tango.us/workflows/cec5e4d8-7722-4e15-87ce-82fddafd40ef/steps/ea530119-9fc3-4e8d-b9c8-2e9b4116ec29/b61a7336-df03-492d-9628-2f922dbdb413.png?crop=focalpoint\&fit=crop\&fp-x=0.9246\&fp-y=0.0446\&fp-z=2.6095\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&blend-align=bottom\&blend-mode=normal\&blend-x=0\&blend-w=1200\&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n\&mark-x=881\&mark-y=6\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xNjUmaD0xNjUmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 🟣 Click on Account settings ![Step 2 screenshot](https://images.tango.us/workflows/cec5e4d8-7722-4e15-87ce-82fddafd40ef/steps/f6927f40-792a-46b4-9e1b-41071583b85b/528c9b51-250c-4c61-9fde-ccdd718318e4.png?crop=focalpoint\&fit=crop\&fp-x=0.8294\&fp-y=0.1070\&fp-z=2.9274\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&blend-align=bottom\&blend-mode=normal\&blend-x=0\&blend-w=1200\&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n\&mark-x=405\&mark-y=192\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zOTEmaD05MyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 🟣 Click on User management ![Step 3 screenshot](https://images.tango.us/workflows/cec5e4d8-7722-4e15-87ce-82fddafd40ef/steps/5a838415-ffb5-40e7-bbfb-d8bc3a20cd96/45df8400-f3fb-411f-b063-cb1bf841dab5.png?crop=focalpoint\&fit=crop\&fp-x=0.1376\&fp-y=0.3269\&fp-z=1.7500\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&blend-align=bottom\&blend-mode=normal\&blend-x=0\&blend-w=1200\&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n\&mark-x=4\&mark-y=337\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz01NzAmaD04NyZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 🟣 Click on users Searchbox and type [support2@wetransact.io](mailto\:support@wetransact.io) ![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/dGPJQvLQ1jBnHj_Fc5alF_support2-screenshot.png) ### 🟣 Click on Select row ![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/4ax_YDZZZwMZbpqQ3Wkvr_support2-row.png) ### 🟣 Click on Delete ![Step 6 screenshot](https://images.tango.us/workflows/cec5e4d8-7722-4e15-87ce-82fddafd40ef/steps/c66b1468-126c-47f5-a54e-3e8071aa70c8/dbcc4ca3-4f9a-44b2-a5ae-34ff8704bfa1.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&blend-align=bottom\&blend-mode=normal\&blend-x=0\&blend-w=1200\&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n\&mark-x=350\&mark-y=809\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkNGRjc0NDImdz04MjYmaD03OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 🟣 Click on users Searchbox and type [bot2@wetransact.io](mailto\:bot@wetransact.io) ![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/Lt6x16Mfpp_uAf2YvkPu7_bot2-screenshot.png) ### 🟣 Click on Select row ![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/ljYpMljtUQRgqEE4Vw9YU_bot2-row.png) ### 🟣 Click on Delete ![Step 9 screenshot](https://images.tango.us/workflows/cec5e4d8-7722-4e15-87ce-82fddafd40ef/steps/ed8d08f6-1f28-494b-b539-a17e62b5e6f3/1fa28cfa-1c21-438a-b1b4-dcdb6d0aab21.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&blend-align=bottom\&blend-mode=normal\&blend-x=0\&blend-w=1200\&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n\&mark-x=350\&mark-y=809\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkNGRjc0NDImdz04MjYmaD03OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 🟣 Now please follow this [Guide](https://docs.wetransact.io/step-6-grant-wetransact-access-to-partner-center) for how to re-add Support and Bot account ::::LinkArray{contentSource="CUSTOM" itemsPerRow="1"} :::LinkArrayItem{headerType="NONE"} ### 💬 **Need Help?** **Contact: *****support\@wetransact.io*** ::: ::::