---
title: How to create a Partner Center support ticket?
slug: how-to-create-a-partner-center-support-ticket
icon: {"faIcon":"fa-brands fa-wordpress"}
docTags: 
createdAt: 2025-06-19T11:10:04.134Z
---

Creating a Partner Center support ticket allows you to get help from Microsoft for account, program, or offer-related issues, ensuring your concerns are formally logged and resolved through official support channels. please follow the steps below: 

### 🟣 Click on Ai Assistant

![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/Si9bGY_xuvXtvDOruAK5W_image.png)

### 🟣 Click on Contact support…

![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/T3Rv7SIg9U9c_3lOIgqPS_image.png)

### 🟣 Fill in the required information to the best of your ability, then click next..

![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/s_54s6ZryIZc0QaBGHAlw_image.png)

### 🟣 Click on create support request

![Step 4 screenshot](https://images.tango.us/workflows/03d80ec9-7069-4876-b3d5-d708fac1216d/steps/cefa71a2-8047-4731-abfb-e1767abde194/7cafe991-2e95-4277-90c7-9d4cd9677784.png?crop=focalpoint\&fit=crop\&fp-x=0.6674\&fp-y=0.5291\&fp-z=1.0683\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&mark-x=362\&mark-y=3\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkMwMjE3NzQmdz04MjMmaD04NjYmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)

### 🟣 Fill in the required information to the best of your ability...

![Step 5 screenshot](https://images.tango.us/workflows/03d80ec9-7069-4876-b3d5-d708fac1216d/steps/0097f704-0f0a-4abb-97b7-e603f2cbab3b/d975acaf-a55f-4347-b9db-4ae6dbad6b91.png?crop=focalpoint\&fit=crop\&fp-x=0.6674\&fp-y=0.5291\&fp-z=1.0683\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&mark-x=362\&mark-y=3\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkMwMjE3NzQmdz04MjMmaD04NjYmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)

### 🟣 Fill out the required fields. Use the How To Locate links for extra guidance on where to find the information...

![Step 6 screenshot](https://images.tango.us/workflows/03d80ec9-7069-4876-b3d5-d708fac1216d/steps/b161be2c-097f-472b-9fe1-f1fd73376006/12cbff7e-c184-4ed5-8eb5-e31f4fd34cd4.png?crop=focalpoint\&fit=crop\&fp-x=0.6674\&fp-y=0.4906\&fp-z=1.0683\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8\&mark-x=362\&mark-y=39\&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkMwMjE3NzQmdz04MjMmaD03OTUmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)

### 🟣 Once filled, click Next..

![Step 7 screenshot](https://images.tango.us/workflows/03d80ec9-7069-4876-b3d5-d708fac1216d/steps/1779642a-7bfd-4a14-935c-c8dd256c1391/032a0f7a-64dc-452d-a229-7e4721fb253f.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8)

### 🟣 Fill your contact information. Then click Next...

![Step 8 screenshot](https://images.tango.us/workflows/03d80ec9-7069-4876-b3d5-d708fac1216d/steps/a2815694-02ea-414b-b644-724e9a421081/f464e872-ab05-4d3b-9a9a-093f715699ff.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8)

### 🟣 Review the information and hit Submit Request...

![Step 9 screenshot](https://images.tango.us/workflows/03d80ec9-7069-4876-b3d5-d708fac1216d/steps/5ca8ba39-e49b-4137-86cf-b5066bc80a49/3a488800-e836-4eb9-8b92-f041fe217362.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&w=1200\&border=2%2CF4F2F7\&border-radius=8%2C8%2C8%2C8\&border-radius-inner=8%2C8%2C8%2C8)

:::hint{type="success"}
 Make sure to keep note of the support ticket reference number provided after clicking Submit Request. Microsoft support will get in touch via email or phone call shortly after to help resolve the issue.
:::



***💬 For more, contact us at : ***