---
title: How to Create a Microsoft Support Ticket Without a Partner Center Account
slug: how-to-create-a-microsoft-support-ticket-without-a-partner-center-account
icon: {"faIcon":"fa-brands fa-wordpress"}
docTags: 
createdAt: 2026-03-20T10:24:56.052Z
---

### 🟣 Overview

If you do not have a Partner Center account, you can still raise a support ticket directly with Microsoft using the link below:

🔗 **Microsoft Support:** [https://partner.microsoft.com/en-us/support?stage=1](https://partner.microsoft.com/en-us/support?stage=1)

### 🟣 Step 1 – Go to Microsoft Support

Visit the link above. You will land on the Microsoft Partner Support page. Scroll down to the **"Tell us about your issue"** section.



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/MLb7ZJc4PwJp6ycvS_dQm_image.png)

### 🟣 Step 2 – Enter your Problem Summary

In the **"Problem summary"** field, type a short description of your issue in a few words (max 255 characters).

**Example:** *"Stuck in Partner Center configuration page loop"*

**

![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/NZ3Q8yPS_oRPDKtjKd-HS_image.png)

### 🟣 Step 3 – Select a Category

Click on the **Category** dropdown and select the option that best matches your issue.

**Example:** Select **"Account Settings"** for login or configuration issues.



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/cgcpdQ_yTPmBokHJsl8Ap_image.png)

### 🟣 Step 4 – Select a Problem Type

In the **"Problem type"** field, click on **"Browse topics"** to find the most relevant problem type.

**Example:**

- **Topic:** User and role management
- **Subtopic:** Unable to login to Partner Center



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/OIIR-N2-BeTyu0WAS9X0T_image.png)

![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/nrTFOZQIbJWY3edtJRHr9_image.png)

### 🟣 Step 5 – Click "Review Solutions"

Once the problem type is selected, click **"Review solutions >"**. Microsoft will show recommended resources and steps.



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/wGvSkUPFgMwGhSPJa5Cts_image.png)

### 🟣 Step 6 – Click "Provide Issue Details"

If none of the recommended solutions resolve your issue, scroll down and click **"Provide issue details"** to proceed with raising a formal support ticket with Microsoft.



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/S5eBKy4nvel1z_ppufhLj_image.png)

### 🟣 Step 7– Fill in the Request Info

On the **"Create a support request"** page, fill in the following:



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/WdGzeUPApJCZ_r3ffy4QB_image.png)

### 🟣 Step 8 – Set Contact Preferences & Submit

- Click **"Submit"** to raise the ticket ✅



![](https://api.archbee.com/api/optimize/wlBoYP3-_D88k8I6lqBSW/WW0qgaFkQp-tLNyqwGD3h_image.png)

### <font color="#A855F7">💬 **Need Help?**</font>

**Contact:&#x20;**<font color="#A855F7">***support\@wetransact.io***</font>&#x20;