---
title: Error: Please contact Support
slug: error-please-contact-support
icon: {"faIcon":"fa-brands fa-wordpress-simple"}
docTags:
createdAt: 2025-08-26T07:17:36.988Z
---
**If you see the error below 👇🏻 while setting up the Deal registration tab, use this guide to fix it. **
### 🟣 User Rights in Partner Center
:::hint{type="success"}
**To set up the Deal Registration tab in the WeTransact portal, you will need the Referral Admin user rights in Partner Center. **
***Note: Only a Global Admin can assign you the Referral Admin user rights. ***
**🚀 Please check the [loom](https://www.loom.com/share/8f18af74ba5045da9d8ad92aab8615dd) to assign the Referral Admin user rights in Partner Center.**
:::
### 🟣 User Rights in Azure portal
:::hint{type="success"}
**To fix this issue, please follow the steps in this Loom video. You will need ****'Owner or Contributor'** **user rights for any subscription. **
**If you have '****Global Admin'**** user rights but not access to the subscriptions, please follow this ** **to Assign Yourself as a Subscription Owner**
:::
****
## 🚀 Incident 1: Once you have the appropriate user rights, please follow the steps to fix the issue
### 🔹 Step 1: Please check below
1. In the Azure Portal, search for **"Entra ID"**.
2. Under **Manage**, go to **App registrations**.
3. Click on **All applications**.
4. Select the app: **api-yourcompanynamewetransact**. (Like api-abcwetransact)
5. Under **Manage**, go to **App permissions**.
6. Click **Add a permission**.
7. In the pop-up, choose **“APIs my organization uses”**.
8. Search for this Application ID: 4990cffe-04e8-4e8b-808a-1175604b879f in the search bar.
9. Select Microsoft Partner and check the box that says 'User Imp...'
:::hint{type="danger"}
**If you don't see Microsoft Partner after the search , Please go to Incident 2: 👇🏻**
:::
### 🔹 Step 2: Follow the instructions mentioned in the loom or written below.
:::hint{type="success"}
- **Login to the Azure Portal**
Go to https\://portal.azure.com and sign in with your organization’s admin account.
- **Search for Microsoft Entra ID**
In the top search bar, type **Microsoft Entra ID** and click on it.
- **Open Enterprise Applications**
- In the left-hand menu, click **Enterprise applications**.
- Search for and select **WeTransact**.
- **Go to Security Permissions**
- In the left menu under the WeTransact app, click **Security** → **Permissions**.
- **Grant Admin Consent**
- You will see a blue button that says:
**Grant admin consent for *****\*** (example: “Grant admin consent for Fero Labs” or “Grant admin consent for Wevy”).
- Click this button and confirm.
- **Log in to the WeTransact Portal**
- Go to the WeTransact portal.
- Navigate to the **Deal Registration** section.
- Sign in when prompted and give consent.
:::
::loom{url="https://www.loom.com/embed/04955d2125534277900b73b5f4b2d8fb"}
## 🚀 Incident 2: If the above steps doesn't work please follow the three steps below.
### 🔹 Step 1: Run PowerShell Commands
1. Log in to the Azure Portal.
2. Ensure the user has **PowerShell Contributor** rights.
3. Open the **PowerShell console** (next to the Copilot button).
4. Select **PowerShell** (not Bash).
5. Run the following commands **one by one**:
:::BlockQuote
******$Tenantid='Enter your tenant ID'
Connect-AzureAd -Tenant $Tenantid
$Appid='4990cffe-04e8-4e8b-808a-1175604b879f'
New-AzADServicePrincipal -ApplicationId $Appid**
:::
### 🔹 Step 2: Please check below
1. In the Azure Portal, search for **"Entra ID"**.
2. Under **Manage**, go to **App registrations**.
3. Click on **All applications**.
4. Select the app: **api-yourcompanynamewetransact**. (Like api-abcwetransact)
5. Under **Manage**, go to **App permissions**.
6. Click **Add a permission**.
7. In the pop-up, choose **“APIs my organization uses”**.
8. Search for this Application ID: 4990cffe-04e8-4e8b-808a-1175604b879f in the search bar.
9. Select Microsoft Partner and check the box that says 'User Imp...'
### 🔹 Step 3: Follow the instructions mentioned in the loom or written below.
:::hint{type="success"}
- **Login to the Azure Portal**
Go to https\://portal.azure.com and sign in with your organization’s admin account.
- **Search for Microsoft Entra ID**
In the top search bar, type **Microsoft Entra ID** and click on it.
- **Open Enterprise Applications**
- In the left-hand menu, click **Enterprise applications**.
- Search for and select **WeTransact**.
- **Go to Security Permissions**
- In the left menu under the WeTransact app, click **Security** → **Permissions**.
- **Grant Admin Consent**
- You will see a blue button that says:
**Grant admin consent for *****\*** (example: “Grant admin consent for Fero Labs” or “Grant admin consent for Wevy”).
- Click this button and confirm.
- **Log in to the WeTransact Portal**
- Go to the WeTransact portal.
- Navigate to the **Deal Registration** section.
- Sign in when prompted and give consent.
:::
**🚀 Once this is completed, you should be able to setup the Deal Registration tab in WeTransact by clicking on 'Login and Give Consent'.**
****
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### 💬 **Need Help?**
**Contact: *****support\@wetransact.io***
:::
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